Frequently Asked Questions
Everything you need to know about your ALPHA60 experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our tailored fits or sticking to your usual size for oversized silhouettes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options such as Afterpay.
Are your materials sustainably sourced?
ALPHA60 is committed to conscious fashion. We prioritize natural fibers like organic cotton, linen, and wool, and work closely with ethical manufacturers to ensure fair labor practices.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make any adjustments.